Returns & Cancellation

We do not offer goods on a "sale-or-return" basis due to the bespoke nature of our products including but not limited to; Print, Designs, Product Sizes & Product Specification and finishes. All products are made to the customers specific order. Samples of fabric and paint finishes are available upon request to ensure the correct finishes are chosen before goods are ordered

Once orders have been “Order Approved” by our clients our manufacturing starts immediately to ensure we produce your goods within the lead time quoted. Our manufacturing processes are very time consuming and your order is sent to all manufacturing departments straight away for all product elements to start manufacture within hours of the order being approved.

Due to this tight manufacture process we are able to ensure quality products within the quoted lead times. Due to the nature of our manufacturing processes orders cannot be cancelled or refunded once the manufacturing process has commenced.

Any additional services you may have purchased from us at the time of order may be entitled to a percentage of the service cost refunded dependant on the process of the service at the time of cancellation request. This is always assessed on an order by order basis. In circumstances where returning goods ordered is possible, this may be subject to a handling/re-stocking fee upon checking that the goods are fit for re-sell.