Export & Delivery
We are committed to manufacturing our products for clients across the world and as such, we ship worldwide. With clients in Europe, North America and Asia, we have extensive experience in organising and delivering the product in the same condition as it leaves our factory. Working with our international distributors, every order is checked to ensure the product is safe and secure within the robust packaging before it is shipped off.
When filling out the details on your order, you will be able to find more information on the delivery charges and we have set charges available for countries across the European Union. If you do not see your country listed then there is no need to fear, as the charge will need to be tailored depending on your order. All you need to do is get in touch by either calling us on +44 17 3323 2000 or by simply sending an e-mail to [email protected] This will put you through to one of our advisors who will be able to take your order from there.
In terms of time scale to deliver your order, each case will be unique as it is dependent on your location as well as the size and weight of the package. Please take into consideration the time it takes to manufacture the products as well as the delivery time before committing to your order should you need it in a hurry. When you get in touch with our advisors, they will be able to provide more detailed advice in the expected delivery time.
Often, most distributors do have an express service available if you require the order in a rush. Additional charges will apply. For more details on this and for a bespoke delivery quote, please ensure you make our advisors aware when speaking with them. All delivery charges will be added at the end of your order and this can be settled by following any of the payment options available.
Once everything is arranged and payment is received, we will begin manufacturing the product. At the end of this process, we will send confirmation details of the order and details will be sent through to you as to how you can track your order (subject to individual distributor). From there, you can monitor the order through the distributor to see when it will arrive.
FREQUENTLY ASKED QUESTIONS
I need my order as soon as possible; what options are available? We offer an express service which is tailored according to your order, so please give us a call on +44 17 3323 2000 to discuss how we can help to get your order to you in time. We pride ourselves on a high quality product, so manufacturing time is taken into consideration before rushing to dispatch any order.
How long will it be before my order is being processed?
All orders are added to our manufacturing queue on the same day as we receive your order. The expected dispatch time for your order can be found on the product page.
How can I track my order?
Feel free to get in touch if you would like to know the progress of your order and when you can expect for it to be dispatched. Should you have any other questions please contact us on +44 17 3323 2000 or email us at [email protected]