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All products on the go displays website have a quoted delivery charge and delivery lead time for Mainland UK (excluding channel islands etc).
When ordering, we require you to provide a full delivery address including post code, the name of the recipient and a contact telephone number, as all deliveries will need to be signed for. We ship our smaller products (under one metre) using Interlink and our larger packages (between 1metre and 3metre) with Interlink Freight. If your order is larger than these pre-requisites, then your order will be shipped on a pallet with Pallet Network.
<b>Please Note:</b>When you order before 11am (GMT), this is classed as the first working day. For orders made after that time, the following day counts as the first working day, so please take this into consideration when ordering.
We offer an express service which is tailored according to your order, so please give us a call on 01733 232000 to discuss how we can help to get your order to you in time. We pride ourselves on a high quality product, so manufacturing time is taken into consideration before rushing to dispatch any order.
All orders are added to our manufacturing queue on the same day as we receive your order. The expected dispatch time for your order can be found on the product page.
All of our products are produced in-house at our site in Peterborough and the delivery of your order is dependent on how long it takes to manufacture the product. You can find the expected dispatch time of each item in the product description.
For products which indicate dispatch within 24 hours, we offer same day dispatch on orders before 11am.
For smaller orders dispatched with Interlink and Interlink Freight, deliveries are expected within 1-2 days. For larger orders sent with Pallet Network, the expected delivery time is between 2-3 days. If you are interested in our express delivery service, then please give us a call on 01733 232000.
For standard orders with Interlink, you will receive an e-mail from us to confirm your order has been dispatched. Interlink will also then contact you via e-mail as well as text to provide an hour time slot for delivery on that day. For large orders with Pallet Network you will be contacted by them directly. Interlink then use a booking in service, so if your delivery day is not suitable they can arrange to deliver at a later date.
However, for any next day deliveries with Pallet Network you will not be contacted and you should expect your delivery between 8:30am and 5:30pm.
All of our lead times quoted on the product pages are working days e.g. a product with dispatched within 72 hours will be dispatched within 72 working hours. Our working hours are Monday-Friday 9am-5pm.
The courier will leave a calling card outlining how you can re-arrange the delivery or how to collect your order from the courier's depot. If when you receive your confirmation e-mail from Interlink you know that you will not be at home at the designated time, then you can follow the instructions on their website to re-organise the delivery date and time.
For deliveries through Interlink, the courier will be suitably equipped to deliver your order. For orders delivered with Pallet Network, orders are often very heavy so please ensure that you have the means to receive large deliveries. If you have any queries regarding large deliveries, please give us a call on 01733 232000.
Feel free to get in touch if you would like to know the progress of your order and when you can expect for it to be dispatched.
You will be notified if your order is being delivered with Pallet Network (orders weighing over 150kg) via e-mail. Please ensure you check your e-mail for specific instructions when receiving your order via Pallet Network. You are required to check your parcel upon delivery for any external damage, please let us know immediately if there is anything you are unhappy with.
Please ensure that you have the means to receive large deliveries as parcels will weigh over 150kg. Orders on pallets will require a Pozi #2 screwdriver and pallets as well as packaging are your responsibility to dispose of. If you have any further queries about large deliveries, then don't hesitate to call us on 01733 232000.
All orders being delivered within mainland UK weighing up to 20kg cost £12.00 to deliver. The price for your delivery on any orders weighing over 20kg or are to be sent out of mainland UK will be displayed at the checkout.
Should you have any other questions please contact us on 01733 232000 or email us at email@example.com
Due to the size of some of go-displays products when you are ordering more than a couple of items the carriage charges can work out expensive, please contact us so we can look at other delivery methods to meet your individual requirements.
Go-displays also offer a collection service from our premises in Peterborough, Cambridgeshire. We are open for collections from 09.00 - 16.00 Monday - Friday, should you wish to collect your items please call our customer service team to place your order on 01733 232000.